+971 56 635 9609 akadir@terrainplay.com

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+971 56 635 9609

Open Hours

Mon – Sat: 9am – 6pm
Sun: Closed

Customer Support

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Installation Guide

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Terms & Conditions

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Return Policy

At Terrain Play, we offer a 7-15 days return policy for unused and unopened kids’ swing sets, with a full refund issued upon return. The swing set must be in its original packaging and condition. Returns on assembled or used items are not accepted unless defective or damaged upon delivery. A restocking fee may apply, and customers are responsible for return shipping costs, unless the return is due to an error on our part. For defective or damaged items, we will arrange a free return or exchange. Please contact our customer service for assistance with returns or exchanges.

Easy to Buy

No worries. No Stress. The modern way to buy a Playset. We can take care of all the details from design to delivery to installation.

Buy from home — online or by phone

There is no need to leave your house and drive to a dealer or box store. You can browse, design, and order your playset online or by phone, and we’ll ship and fix it to your house.

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Customize & get exactly what you want

We have dozens of example playsets to choose from, but if you don’t see exactly what you want, just give us a call, and our Design Experts can do the designing for you. Either way, you get the perfect playset for your family.

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Pay & Get installed in less time

we will connect you with our playset installer team to put your playset together, so you and your family get to play without any hassle.

Frequently Asked Questions

How do I check the area size needed for a swing set?

Before purchasing a swing set, measure the available space in your backyard. A general rule is to allow at least 6-8 feet of clearance around the swing set for safety, ensuring there is enough room for children to swing freely. Consider both width and height of the swing set to ensure it fits comfortably in the desired area.

What is the warranty on a kids' swing set?

The warranty typically ranges from 1 to 5 years, depending on the manufacturer and the materials used. Check if the warranty covers defects in workmanship and materials, or if it includes rust, weather damage, or normal wear and tear. It’s also important to know if the warranty is transferrable if you move or pass it on to someone else.

How often does a swing set require maintenance or service?

Routine maintenance should be done every few months, including tightening bolts, inspecting the swing ropes or chains for wear, checking for rust, and ensuring all parts are securely attached. Once a year, consider performing a more thorough inspection to check for any wood rot, splinters, or structural issues. You may also want to reapply protective coatings to prevent weathering.

What ages are suitable for a kids' swing set?

Swing sets typically have age recommendations depending on the design and weight limit. Most are suitable for children aged 2-12 years, but check for specific guidelines, especially regarding weight limits for the swings. Some swing sets have toddler-friendly swings, while others are made for older children or even teens, with higher weight capacities and more advanced features.

Can I install a swing set by myself, or do I need professional help?

Many swing sets come with detailed instructions and can be assembled by an adult with basic tools, though some larger, more complex sets may require professional installation. Make sure to follow the manufacturer’s assembly guidelines closely to ensure the set is installed safely.

What materials should I look for when buying a kids' swing set?

Wood, metal, and plastic are the most common materials for swing sets. Wooden swing sets offer a natural look and durability but may require more maintenance to prevent rot. Metal swing sets are strong and long-lasting but can get hot in the sun or may rust over time. Plastic swing sets are often lightweight and low-maintenance but might not support older children as well.

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